If they were highly recommended, use that company!

Well once again, it has been a year since my last blog. Similar with many, family life, business, social life and life in general get the best of your time as time is precious!

Today, I have some extra time for a blog since the rains moved in and we cannot clean roofs in the rain. The reason for this blog is it has come to my attention that there has been a 40% increase in fly by night low ball companies that have come in town and they are doing sub par work for obviously low prices well below market value. How I have figured this out is I have done in the last 3 months 27 homes that were previously cleaned by these “lowball cut throat” cleaners all over Central Florida. These issues were mainly roofs that were botched cleanings, exteriors that they missed many areas, gutters that were supposed to be cleaned out and cleared but they just took off the visible layer and left the rest, screen enclosures that were cleaned without any kind of cleaning solution, most of all dead plants and landscape everywhere etc.. we were contacted by these home and business owners because the companies that did the work would not respond to their complaints and during web searches they came across us. Lots of questions! They told me things that I could not believe that anyone would actually do to someone. In a nut shell, they took the money and ran.

Now! As the title says, if someone refers a company. Use them!

I get a lot of calls, A LOT! Majority of the calls are repeats and referrals with new customers added in there here and there that have found us organically. Well, I have noticed in the last 2 years that many of the emails or calls I receive that are referrals from people who “Highly Recommended” me went with someone else. When I ask why, they all tell me the same thing. I am too expensive, just for your information I am not too expensive, the other company is just desperate and cheap not to mention they are the usual (unlicensed and uninsured) . That is where the 27 homes and or business’ in the last 3 months had the botched cleaning jobs and the thing I hear most is ” we should have used you in the first place” now they paid twice to get it done right. I cut them a break of course, I felt bad for these people because it does cost money, hard earned money at that to have someone rip you off. I have been ripped off before and it simply put, sucks! I did however gain another repeat customer each time. I have built my business over the last decade and a half by being upfront and honest with everyone and not cutting corners or other legit competitors throats. You cannot survive or stay in business as long as we have by being shady. We are a tad bit more expensive than some others mainly because we carry more liability than others and we have exponentially more experience. There is a saying I love, “if you think it’s expensive hiring a professional, wait til you hire an amature” meaning the rookie will cost you more in the long run.

I have now seen hundreds come and go, people who think since they have a tank, pressure washer, flyers, and a ladder with some hoses and call themselves “pros” when they actually have never done this line of work before and have no clue what they are doing, I learned from working for a large company for years everything I needed to know, on top of all the stuff I have learned since then. I make it look easy and simple, I do this every day so it is second nature to me, that is why. There is a lot more to this line of work than you may think. There is a lot of liability, we are on roofs a lot, being experienced walking on roofs without damaging them and without getting injured as well, knowing what to look out and look for on exterior surfaces, it is a lot of work to keep landscape safe and without damaging it in which we pride ourselves and we are well known for not having landscape damage. Yes, over the last 15 years we have had one here and there and we fixed it right away, no questions asked and no excuses, it is part of it.

So the conclusion to this is, if someone refers or highly recommends a certain company it is advised that you use them regardless of price. You cannot put a price on peace of mind and knowing for sure that you will get platinum service instead of taking a gamble to save a few bucks, it may just come back and bite you.

check out my website at    roof cleaning, roof cleaning orlando, florida roof cleaning, orlando pressure washing, orlando pressure cleaning  http://www.tropicalroofandexterior.com    for more information

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